Patient Cardiac Monitoring - MyMerlin App and SyncUP Support
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MyMerlin Mobile App and SyncUP Support

myMerlin Mobile App

myMerlin™ mobile app communicates with your Abbott Insertable Cardiac Monitor (ICM) to provide the information your doctor needs for an accurate diagnosis.

 

It’s time to get connected

Download the app now from the Apple‡ App Store‡ or Google Play‡ before your Abbott ICM is inserted.


1. From your home screen, open the smartphone app store.


2. Tap the magnifying glass to search for the myMerlin mobile app.


3. Download the free app and watch the demo—available only in the app—before your procedure.

Important: We take data privacy seriously.
Your personal information is secure and encrypted.

Download the mobile app and watch the demo

Watch the interactive demo—available only in the app—to learn more about how to pair your device, record your symptoms or keep your heart monitor connected.

Download Now

Connecting Is Simple

SyncUP™ remote monitoring setup and support

Remote monitoring can shorten the time it takes for your doctor to make a care decision if needed. Taking action earlier can help you stay healthier and avoid having to go to the emergency room or hospital. Now, you can get set up from the comfort of your home. Ask your clinic about Abbott’s SyncUP service. A SyncUP support expert will take you through the set up process and answer all your questions about the app and remote monitoring.

Learn How to Connect

Learn how to connect the myMerlin mobile application with Abbott ICMs to securely send your heart monitoring data to your clinic.

 

Learn How to Stay Connected

Get tips and learn how to keep your myMerlin mobile application connected to your Abbott ICMs and your clinic.

 

Learn How to Record Symptoms

Learn how to record and send symptoms to your clinic with the myMerlin mobile application for Abbott ICMs.

 

How it Works

Learn how the myMerlin mobile application works with Abbott ICMs.

 

Six Tips to Staying Connected

DO NOT QUIT the app. Remember to relaunch the app any time your phone is restarted.

Keep your smartphone CONNECTED
to Wi-Fi‡ or cellular data with a STRONG signal (signal is strong enough if you can access a website).

Keep Bluetooth® ON. That means Airplane mode must be OFF (when not flying).

Keep your phone CLOSE to you (within
5 feet or 1.5 meters), even while sleeping.*

Turn OFF power save/battery optimization/low power features in your phone’s settings.

 

number 5

ALLOW notifications from the myMerlin mobile app and turn ON app background refresh/background data usage.

  • Contact SyncUP with any questions
    Contact
  • See if your device is compatible with the MyMerlin App
    Check Compatibility

References

*Food and Drug Administration (FDA) recommends keeping cellular devices and other consumer electronic devices at least 6 inches (15 cm) away from implanted medical devices such as Jot Dx™ ICM1.

1. Center for Devices and Radiological Health. Magnets in Cell Phones, Smart Watches May AffectImplanted Devices. U.S. Food and Drug Administration. https://www. fda.gov/radiation-emittingproducts/cell-phones/magnets-cell-phones-and-smart-watches-may-affect-pacemakers-and-otherimplanted-medical-devices. Accessed 28 May, 2021
™ Indicates a trademark of the Abbott group of companies.
‡ Indicates a third-party trademark, which is property of its respective owner.

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DO YOU WISH TO CONTINUE AND EXIT CARDIOVASCULAR.ABBOTT?

CONTENTS OF THE SITE ARE NOT UNDER THE CONTROL OF ABBOTT.

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© 2021 Abbott. All Rights Reserved. Please read the Legal Notice for further details.

Unless otherwise specified, all product and service names appearing in this Internet site are trademarks owned by or licensed to Abbott, its subsidiaries or affiliates. No use of any Abbott trademark, trade name, or trade dress in this site may be made without the prior written authorization of Abbott, except to identify the product or services of the company.

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Precautions


Please be sure to read it.

The following pages are intended for medical professionals and provide information on the proper use of products (medical devices, etc.) of Abbott Medical Japan GK.

The information provided here is not intended to provide information to patients and the general public.



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