• Scheduled Maintenance:

    The Merlin.net PCN HF Portal will be offline on Saturday, March 14, starting at 12 p.m. EDT. Merlin.net will be back online by Sunday, March 15. The CardioMEMS Patient Electronics System (reader or pillow) transmissions may not send during this time, but will save to the device and should automatically send once service resumes. If you encounter issues on or after March 15, please call Abbott HF Tech Support at 844-692-6367 (Mon - Fri, 8 a.m. - 8 p.m. EDT). 

    MAT-2602799 v1.0

Customer Service For Patients And Caregivers

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Customer Service For Patients And Caregivers

These materials are not intended to replace your doctor’s advice or information. For any questions or concerns you may have regarding the medical procedures, devices and/or your personal health, please discuss these with your physician.

Cardiac Rhythm Management Products (Pacemakers, ICDs, ICMs, CRT-Ds, CRT-Ps)

Product Support

CardioMEMS™ HF System

HeartMate™ LVAD Devices

Please contact your physician with any questions.

Remote Monitoring Support (ICDs, ICMs, CRT-Ds, CRT-Ps and Pacemakers)

Remote Monitoring Troubleshooting

For Merlin@home™ AVEIRTM Patient Transmitter, myMerlin™ Mobile App and myMerlinPulse™ Mobile App

SyncUP™ Support: myMerlin and myMerlinPulse Mobile App Setup and Support

Learn more about this support service.

MAT-2100817 v5.0