Customer Service For Patients And Caregivers


Customer Service For Patients And Caregivers

These materials are not intended to replace your doctor’s advice or information. For any questions or concerns you may have regarding the medical procedures, devices and/or your personal health, please discuss these with your physician.

Cardiac Rhythm Management Products (Pacemakers, ICDs, ICMs, CRT-Ds, CRT-Ps)

Product Support

CardioMEMS™ HF System and myCardioMEMS™ Mobile App

HeartMate™ LVAD Devices

Please contact your VAD center with any questions.

Remote Monitoring Support (ICDs, ICMs, CRT-Ds, CRT-Ps and Pacemakers)

Remote Monitoring Troubleshooting

For Merlin@home™ transmitter, myMerlin™ Mobile App and myMerlinPulse™ Mobile App

SyncUP™ Support: myMerlin and myMerlinPulse Mobile App Setup and Support

Learn more about this support service.

Merlin@home transmitter 2G/3G Cellular Upgrades

Learn more about what to do.

MAT-2100817 v4.0