Patient Care Network (PCN)
European Cloud Platform

Welcome to the™ PCN European Cloud Platform

We are delighted to have you join us on this journey to the cloud using the™ PCN European cloud platform. Thank you for your commitment to remote monitoring. We recognize that data privacy and regionalized data processing are essential considerations for remote monitoring systems, and we strive to provide our customers with the best products without compromise. Make sure to bookmark this page and check back frequently for new information.™ Patient Care Network (PCN) European Cloud Platform

The limited market release (LMR) will be rolled out in phases as follows:


  • ·  New patient enrollments only

    ·  Device enrollment limited to radio frequency and inductive devices that use Merlin@home™

    ·  Some existing PCN features will be unavailable


  • ·   New patient enrollments only

    ·   Adds the ability to enroll Gallant™, Entrant™, and Neutrino™ ICD and CRT-D devices

    ·   Some existing PCN features will be unavailable


  • ·  New patient enrollment

    ·  All devices included in LMR1 and LMR2

    ·  Existing patients with data migration in waves

    · PCN features that were unavailable in LMR1 and LMR2 will be reinstated at this time


  • ·  Adds Insertable Cardiac Monitor (ICM) devices

    ·  Data migration in waves of all ICM clinic data

    ·  Adds ICM Patient App

    ·  Adds SyncUP

    ·  Start data migration of remaining EU clinics 

Full Market Release

  • ·  Full market release to all patients (new and existing, for all products) in the EU, EEA, UK and Switzerland

Have you checked out our Resource Center?

We understand the importance of staying informed, especially during the Limited Market Release (LMR) of the™ PCN European cloud platform. That's why we are dedicated to keeping you informed every step of the way through various forms of communication. To make things easier for you, we have gathered all the notifications in one convenient location so you can be updated continually about what's happening. Please see the current notifications below.

Frequently Asked Questions

Welcome Letter

Instructions for Use

Technical Letter

Plan for Localization

Contact Us

Device List


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