In July 2024, Abbott is notifying customers of a potential issue identified with HeartMate 3™ System Controllers. Abbott has identified that there is a potential for specific controllers to have a lifted User Interface (UI) membrane that when present, is observed along the edge of the controller housing, near the Display Button. The product is not being removed from the field.
This tool enables healthcare professionals to confirm if a specific device is subject to this safety notification.
Check for a Device
Device Lookup Instructions
Please follow the steps below to determine if a HeartMate 3 Controller is subject to this notification.
- Enter the device model and controller serial number above; both are required.
- If the device is subject to this notification, review the recommendations in the safety notification.
- If the device is not subject to this notification, no further action related to this notification is needed.
If you are a patient and have questions about your device, please contact your treating physician.
MAT-2408664 v1.0
Stay Connected