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Sustainability is integrated into everything we do at Abbott, and you can help us reduce our carbon footprint. By returning unneeded external devices, Abbott can recycle or properly dispose of these items, which helps to protect and promote a healthy environment. To return your mobile transmitter (Abbott provided mobile phone), Merlin@home™ transmitter, broadband kit, and/or cellular adapter, use the form below to contact us for a prepaid return kit. Abbott will cover all expenses to ensure your items are properly returned. We greatly appreciate your help and participation.

Troubleshooting Support

If you are experiencing technical issues with your external device please contact Remote Care Technical Support at +1-877-MY-MERLIN (+1-877-696-3754) or mymerlin@abbott.com for help before returning your device. Our team, in many cases, can find a solution to the problem you are having over the phone.

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Remote Monitoring Transmitters & Accessories

For returns of mobile transmitters (Abbott provided mobile phone), Merlin@home transmitters, broadband kits, and/or cellular adapters, please fill out the form below and we will send you a prepaid return kit or contact you for additional information or troubleshooting.

 

ORDER A RETURN KIT

  1. I am a:
  2. Hospital or Facility Name
  3. First Name
  4. Last Name
  5. Address 1
  6. Address 2
  7. City
  8. State
  9. Zip Code
  10. Email Address
  11. Telephone
  12. What item are you returning?
  13. Will you be returning the item(s) in the original box/packaging?
  14. To Email Address
  18. Submit

By completing and submitting this form, you agree to being contacted by Abbott by mail, telephone or by non-password protected electronic communications, such as emails. Abbott may exchange information with you regarding our products or services or inquire about your experience.

Your information will not be used for purposes other than what’s stated here. To ensure your privacy, Abbott will not sell or share your personal information with any third parties or outside mailing lists except as required by law or as stated in our Privacy Policy. Also see our Terms & Conditions.

 

 

Indications, Safety & Warnings

Merlin@home Transmitter

Rx Only

Brief Summary: Prior to using these devices, please review the User’s Manual for a complete listing of indications, contraindications, warnings, precautions, potential adverse events and directions for use.

MAT-2107284 v3.0

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CONTENTS OF THE SITE ARE NOT UNDER THE CONTROL OF ABBOTT.

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© 2019 Abbott. All Rights Reserved. Please read the Legal Notice for further details.

Unless otherwise specified, all product and service names appearing in this Internet site are trademarks owned by or licensed to Abbott, its subsidiaries or affiliates. No use of any Abbott trademark, trade name, or trade dress in this site may be made without the prior written authorization of Abbott, except to identify the product or services of the company.

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DO YOU WISH TO CONTINUE AND EXIT CARDIOVASCULAR.ABBOTT?

CONTENTS OF THE SITE ARE NOT UNDER THE CONTROL OF ABBOTT.

YESNO
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© 2019 Abbott. All Rights Reserved. Please read the Legal Notice for further details.

Unless otherwise specified, all product and service names appearing in this Internet site are trademarks owned by or licensed to Abbott, its subsidiaries or affiliates. No use of any Abbott trademark, trade name, or trade dress in this site may be made without the prior written authorization of Abbott, except to identify the product or services of the company.

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Precautions


Please be sure to read it.

The following pages are intended for medical professionals and provide information on the proper use of products (medical devices, etc.) of Abbott Medical Japan GK.

The information provided here is not intended to provide information to patients and the general public.



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