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Customer Service for Healthcare Professionals

Technical Services

Product Support and Technical Services

Find Instructions for Use

Product Instructions for Use are the most reliable source for product support and technical information on topics like electromagnetic interference, remote care device management and issues with ablation capital products.
 

Contact Information

If you need information about what product(s) a patient has, check their ID card if it's available. If that information is not available and for all other product support and technical questions, contact information is provided below.

Depending on your question, you may be asked to provide pertinent patient and product information, contact information, and any troubleshooting you've already tried.
 

Ablation Products Technical Services

Cardiac Arrhythmia Products Technical Services

Remote Care for the myMerlin and myMerlinPulse apps & SyncUp Support for first-time app set-up

Get your patients set up with their remote monitoring app.

Coronary and Vascular Products Technical Services

Remote Care Technical Services

Merlin.net™ Patient Care Network

Heart Failure Technical Services

Pulmonary Pressure Monitoring

Mechanical Circulatory Support

Call the 24 Hour HeartLine™ at (800) 456-1477 for support with mechanical circulatory support devices.

Structural Heart Product Technical Services

Technical Insights

We share technical insights that explain or highlight complex features of our products and anticipate some of the questions you may have.

Implantable Cardiac Device Product Performance Reports

Our bi-annual reports detail overall performance and reliability of our Cardiac Rhythm management products.

Performance Reports

Product Orders and Billing

Manuals & Technical Resources

Manuals & Technical Resources

MAT-2005615 v5.0

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PATIENTS & CAREGIVERS
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CAUTION: These products are intended for use by or under the direction of a physician. Prior to use, reference the Instructions for Use, inside the product carton (when available) or online for more detailed information on Indications, Contraindications, Warnings, Precautions and Adverse Events.

Illustrations are artist's representations only and should not be considered as engineering drawings or photographs.

Unless otherwise specified, all product names appearing in this Internet site are trademarks owned by or licensed to Abbott, its subsidiaries or affiliates. No use of any Abbott trademark, trade name, or trade dress in this site may be made without the prior written authorization of Abbott, except to identify the product or services of the company. ™ Indicates a trademark of the Abbott group of companies. ‡ Indicates a third party trademark, which is property of its respective owner.

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