CARDIOVASCULAR
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QUICK AND EASY PATIENT MANAGEMENT

Merlin.net™ Patient Care Network (PCN) is a remote follow-up system that imports and manages cardiac information for your patients with St. Jude Medical implanted devices. The system allows you to upload and manage patient device data by accessing a web interface using the Internet and a compatible browser.

LEADING IN CYBERSECURITY. COMMITTED TO PATIENT SAFETY

Providing physicians and patients further confidence in our ongoing security control measures, we have received a Service Organization Control (SOC) 2 Type II report that independently validates the multiple layers of internal security controls we have in place for the Merlin.net™ Patient Care Network to protect patient data. The SOC 2 report, prepared by a global auditing firm, concludes that the controls we have implemented were designed effectively and operate in accordance with the American Institute of Certified Public Accountants’ (AICPA) trust service principles of Security, Availability and Confidentiality.

The SOC 2 report, along with our existing ISO 27001 certification, reinforces our leadership in cybersecurity and our commitment to patient safety. 

Customers can request a copy of the report by contacting Product Security.

BUILDING COMPREHENSIVE CARDIAC ARRHYTHMIA AND HEART FAILURE MANAGEMENT WITH REMOTE MONITORING

The Merlin.net™ Patient Care Network is part of our remote monitoring portfolio and heart failure management portfolios. Our vision is to transform the treatment of these conditions by designing remote monitoring that enables early intervention and improves health care efficiency. Read more about our approach to remote monitoring and cardiac rhythm management.

RESOURCES AND DOCUMENTATION

 

CHECK IN ON PATIENTS BETWEEN FOLLOW-UPS

DirectAlerts™ notification is a notification system that can be configured to provide you designated patient alerts between follow-ups.

  • The mobile DirectAlerts notification allows users to view alert-triggered electrograms (EGMs) and reports directly on a smartphone or mobile device.
  • The mobile DirectAlerts notifications are sent with a doctor’s individualized security stamp.
SEAMLESS INTEGRATION OF DATA

EHRDirect™ export allows automatic export of follow-up data from the Merlin.net PCN to a clinic’s electronic health record (EHR) system. This allows seamless integration of data so care teams can make informed clinical decisions more quickly, without the need for expensive intermediary systems. This feature meets the Integrating the Healthcare Enterprise (IHE) guidelines, supporting Health Level 7 (HL7) standards.

KEY FEATURES
  • One-screen follow-up allows clinicians to view, print, schedule, export and archive from the “Recent Transmissions” page.
  • SmartSchedule™ calendar is an 18-month, rotating perpetual calendar that creates an automatic follow-up transmission schedule. Clinicians can specify length of time, including 31-day, 91-day and 182-day periods, between transmissions to coordinate follow-ups with the clinic’s reimbursement calendar.
  • DirectCall™ message is an integrated and automated patient communication system designed to save clinic time by reducing routine calls that medical office staff otherwise must perform.
  • DirectTrend™ viewer provides dynamic views of device and clinical trends for comprehensive patient management.
  • Merlin.net™ PCN was the first medical device network to be awarded ISO 27001 certification, a stringent worldwide information security standard.
  • Due to increased security requirements, two-factor authentication, two-step log-in scheme and Safe Harbor standards have been incorporated. At the current time, these are enabled together.
BUILDING COMPREHENSIVE CARDIAC ARRHYTHMIA AND HEART FAILURE MANAGEMENT WITH REMOTE MONITORING

The Merlin.net™ Patient Care Network is part of our remote monitoring portfolio and heart failure management portfolios. Our vision is to transform the treatment of these conditions by designing remote monitoring that enables early intervention and improves health care efficiency. Read more about our approach to remote monitoring and cardiac rhythm management.

RESOURCES AND DOCUMENTATION

 

MERLIN@HOME™ TRANSMITTER

ORDERING INFORMATION

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SEE FULL PRODUCT DETAILS and any references for this product

 

MERLIN.NETTM PCN ONLINE REFERENCE GUIDE

The following downloadable PDF files provide simple instructions for routine activities with Merlin.net™ PCN. Learn how to set up Merlin.net PCN in your clinic, enroll a patient, manage transmission alerts, schedule follow-ups and more. 

CUSTOMER
SERVICE

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INDICATIONS, SAFETY & WARNINGS
INDICATIONS, SAFETY & WARNINGS
Merlin.netTM Patient Care Network  (PCN)

Remote Care Technical Support: 1-877-MyMerlin (1-877-696-3754) MyMerlin@sjm.com

Brief Summary: Prior to using these devices, please review the Instructions for Use for a complete listing of indications, contraindications, warnings, precautions, potential adverse events and directions for use.

GEMMS is a trademark of GEMMS. Professional EHR is a trademark of Allscripts. NextGen is a trademark of NextGen Healthcare Information Systems, LLC. EpicCare is a trademark of Epic Systems Corporation. Soarian is a trademark of Siemens. Centricity is a trademark of General Electric Company. Paceart is a trademark of Medtronic, Inc. OneView is a trademark of the ScottCare Corporation. IHE is a trademark of Healthcare Information and Management Systems Society.

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