myMerlin™ mobile app communicates with your Abbott Insertable Cardiac Monitor (ICM) to provide the information your doctor needs for an accurate diagnosis.
Download the app now from the Apple‡ App Store‡ or Google Play‡ before your Abbott ICM is inserted.
1. From your home screen, open the smartphone app store.
2. Tap the magnifying glass to search for the myMerlin mobile app.
3. Download the free app and watch the demo—available only in the app—before your procedure.
Important: We take data privacy seriously.
Your personal information is secure and encrypted.
SyncUP™ remote monitoring setup and support
Remote monitoring can shorten the time it takes for your doctor to make a care decision if needed. Taking action earlier can help you stay healthier and avoid having to go to the emergency room or hospital. Now, you can get set up from the comfort of your home. Ask your clinic about Abbott’s SyncUP service. A SyncUP support expert will take you through the set up process and answer all your questions about the app and remote monitoring.
LEARN HOW TO CONNECT
Learn how to connect the myMerlin mobile application with Abbott ICMs to securely send your heart monitoring data to your clinic.
LEARN HOW TO STAY CONNECTED
Get tips and learn how to keep your myMerlin mobile application connected to your Abbott ICMs and your clinic.
LEARN HOW TO RECORD SYMPTOMS
Learn how to record and send symptoms to your clinic with the myMerlin mobile application for Abbott ICMs.
HOW IT WORKS
Learn how the myMerlin mobile application works with Abbott ICMs.
DO NOT QUIT the app. Remember to relaunch the app any time your phone is restarted.
Keep your phone CLOSE to you (within
5 feet or 1.5 meters), even while sleeping.*
Keep your smartphone CONNECTED
to Wi-Fi‡ or cellular data with a STRONG signal (signal is strong enough if you can access a website).
Turn OFF power save/battery optimization/low power features in your phone’s settings.
Keep Bluetooth® ON. That means Airplane mode must be OFF (when not ﬂying).
ALLOW notiﬁcations from the myMerlin mobile app and turn ON app background refresh/background data usage.
*Food and Drug Administration (FDA) recommends keeping cellular devices and other consumer electronic devices at least 6 inches (15 cm) away from implanted medical devices such as Jot Dx™ ICM1.
1. Center for Devices and Radiological Health. Magnets in Cell Phones, Smart Watches May AffectImplanted Devices. U.S. Food and Drug Administration. https://www. fda.gov/radiation-emittingproducts/cell-phones/magnets-cell-phones-and-smart-watches-may-affect-pacemakers-and-otherimplanted-medical-devices. Accessed 28 May, 2021
™ Indicates a trademark of the Abbott group of companies.
‡ Indicates a third-party trademark, which is property of its respective owner.
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