EXPERT TECHNICAL SUPPORT

We are proud of the quality of our products and services, and remain committed to providing exceptional support and assistance to our customers across the globe.

For technical issues and product questions of a technical nature, please contact one of our specialized technical teams below.

If your country or geographical region is not indicated, please contact your local sales office or distributor listed here.

CARDIOVASCULAR AND CARDIAC ABLATION TECHNOLOGIES, CAPITAL EQUIPMENT (FOR CUSTOMERS WORLDWIDE)

Includes: electrophysiology, cardiology, atrial fibrillation, heart valves, heart valve repair, HeartMate PHP™ Cardiac Assist Device, OCT, FFR, 3D mapping systems (EnSite™ Velocity™ cardiac mapping system, EnSite Precision™ cardiac mapping system, EP recording systems), Workmate Claris™ system, ICE ultrasound systems (ViewMate™ ultrasound console), X-ray systems (including MediGuide™ technology), large HD display systems (VantageView™ system) and other cardiac surgery and ablation products.

Toll-free number: +1-855-478-5833

Fax number: +1-877-281-0261

E-mail: usd_techsupport@sjm.com

Mailing address: Abbott Laboratories

USD Capital Services
One St. Jude Medical Drive
St. Paul, MN 55117
USA

NOTE: Customer requiring technical assistance for Heartmate 3™ Left Ventricular Assist Device, HeartMate II™ Left Ventricular Assist Device, CentriMag™ Pumps, PediMag™ blood pump and PediVAS™ blood pump should contact their current mechanical circulatory support (MCS) technical support channels.

CARDIAC RHYTHM MANAGEMENT PRODUCTS (FOR CUSTOMERS IN CANADA, SOUTH AMERICA AND THE UNITED STATES)

Includes: pacemakers, ICDs, CRT devices, implantable cardiac monitors, leads, programmers, implant delivery tools and accessories

Toll-free number: +1-800-722-3774

Phone number: +1-818-493-4200

Fax number: +1-800-756-7223

E-mail:TechnicalServices@sjm.com

Mailing address: Abbott Laboratories

Cardiac Rhythm Management Products
15900 Valley View Court
Sylmar, CA 91342
USA

CARDIAC RHYTHM MANAGEMENT PRODUCTS (FOR CUSTOMERS IN AFRICA, EUROPE AND THE MIDDLE EAST)

Includes: pacemakers, ICDs, CRT devices, implantable cardiac monitors, leads, programmers, implant delivery tools and accessories

Phone number: +46-8-474-4147

Fax number: +46-8-760-5126

E-mail:technical.support@sjm.com

Mailing address: Abbott Laboratories Sweden AB

Isafjordsgatan 15
SE-165 40 Kista
Sweden

REMOTE CARE (FOR CUSTOMERS IN CANADA, SOUTH AMERICA AND THE UNITED STATES)

Includes support for: Merlin.net™ Patient Care Network and CardioMEMS™ HF System

Toll-free number: +1-877-696-3754

Phone number: +1-818-493-4258

Fax Toll-free number: +1-818-493-4085

Email: mymerlin@abbott.com

Mailing address:Abbott Laboratories

Cardiac Rhythm Management
15900 Valley View Court
Sylmar, CA 91342
USA

REMOTE CARE (FOR CUSTOMERS IN AFRICA, EUROPE AND THE MIDDLE EAST)

Includes support for: Merlin.net™ Patient Care Network and CardioMEMS™ HF System

Phone number: +46-8-474-4756

Fax number: +46-8-760-5126

E-mail: remote.monitoring@abbott.com

Mailing address: Abbott Laboratories Sweden AB

Isafjordsgatan 15
SE-165 40 Kista
Sweden