ORDERING OUR MEDICAL DEVICES AND OTHER PRODUCTS
We strive to make ordering our products fast, simple and efficient. To place an order or ask questions about an existing order, please contact us using the contact information below.If your country or geographical region is not indicated, please contact your local sales office or distributor listed here.
To get you the service you need when you need it, we have grouped our customer service experts according to our product offerings.
CARDIOVASCULAR AND CARDIAC ABLATION TECHNOLOGIES (FOR CUSTOMERS IN THE UNITED STATES)
Includes: atrial fibrillation, heart valves, heart valve repair, other cardiac surgery products and HeartMate PHP™ Cardiac Assist Device
Toll-free number: +1-855-478-5833
Fax number: +1-800-374-2505
E-mail: customerservice@sjm.com
Mailing address: Abbott
One Lillehei Plaza
St. Paul, MN 55117
USA
NOTE: Customers requiring ordering assistance for HeartMate II™ Left Ventricular Assist Device, CentriMag™ Pumps, PediMag™ blood pump and PediVAS™ blood pump should contact their current mechanical circulatory support (MCS) ordering channels.
IMPLANTABLE CARDIAC RHYTHM MANAGEMENT DEVICES (FOR CUSTOMERS IN THE UNITED STATES)
Includes: pacemakers, ICDs and CardioMEMS™ HF System
Toll-free number: +1-800-681-9293
Fax number: +1-800-918-8111
E-mail: sycustomerservice@sjm.com
Mailing address: Abbott
One Lillehei Plaza
St. Paul, MN 55117
USA